Business securityStudents develop better security system for retailers

Published 12 May 2011

Northeastern University student-researchers have created technology designed to gather more meaningful information on customer habits, inventory, and fire safety in retail stores such as CVS, Stop & Shop, and The Home Depot; the students used the university library as a mock retail store; the technology they developed displays all of the information — including the location of books, computers, and fire alarms — on digitized heat maps with geographic coordinates; the system could make for a strong fire safety application

Northeastern University student-researchers have created technology designed to gather more meaningful information on customer habits, inventory, and fire safety in retail stores such as CVS, Stop & Shop, and The Home Depot.

The technology — which was developed as a College of Engineering senior capstone project — is part of an emerging partnership between Northeastern, Shanghai Jiao Tong University and Tyco International, Inc., a global manufacturing company.

Tyco, which organized the project, says it is the world’s largest provider to retailers of anti-theft loss prevention, safety and security solutions.

A Northeastern University release reports that in April, Tyco executives toured the campus and attended the capstone presentation, which included a video chat with engineering students in Shanghai who helped complete the project from some 7,200 miles away.

Over a four-month period, students in Boston and Shanghai developed a proof of concept using Snell Library as a mock retail store.

Students displayed all of the information — including the location of books, computers, and fire alarms — on digitized heat maps with geographic coordinates. The system, said project manager Samuel Bar, a senior industrial engineering major, could make for a strong fire safety application.

“If there’s a fire, you can see what type of products are in that particular area,” said Bar, who plans to join the Peace Corps. “If there are books, then firefighters might use one type of tactic, but if there are computers, they might use a different strategy.”

Combining all of the information on one map, said senior industrial engineering major Rebecca Payne, would make it easier for Tyco’s retail partners to run their businesses. They currently use three independent databases to track inventory, point of purchase and access control.

“Instead of studying inventory patterns or point of purchase, you could combine that together to get a whole new view of the business,” said Payne, who is moving to Los Angeles in July to work in organizational development for Staples.

“From a practical perspective,” she said, “it allows the data to speak and for you to make better business decisions.”

Good communication was key to completing the project, said Bar, who used his experience on co-op at a plastics and electronics factory in China to manage the partnership with their Shanghai teammates.

“Dealing with the intricacies of a different culture is challenging,” he said, “especially when doling out assignments or writing instructions.”