PrivacyAmazon, Facebook and Google don’t need to spy on your conversations to know what you’re talking about

By Jason Nurse

Published 16 January 2019

If you’ve ever wondered if your phone is spying on you, you’re not alone. One of the most hotly debated topics in technology today is the amount of data that firms surreptitiously gather about us online. You may well have shared the increasingly common experience of feeling creeped out by ads for something you recently discussed in a real life conversation or an online interaction. Tech companies don’t need to listen to your phone calls or read you emails. Simply put, tech firms routinely gather so much data about you in other ways, they already have an excellent idea what your interests, desires and habits might be.

If you’ve ever wondered if your phone is spying on you, you’re not alone. One of the most hotly debated topics in technology today is the amount of data that firms surreptitiously gather about us online. You may well have shared the increasingly common experience of feeling creeped out by ads for something you recently discussed in a real life conversation or an online interaction.

This kind of experience has led to suggestions that tech firms are secretly recording our private conversations via smartphones or other internet-connected devices such as smart TVs, Amazon Echo or Google Home. Or that they are reading our private messages even when they are supposedly encrypted, as with Facebook’s WhatsApp. If this were proven to be true, it would reveal a huge conspiracy that could do untold damage to the tech industry – which makes it seem somewhat far-fetched. But recent revelations about the degree to which Facebook users’ data has been shared certainly won’t help to convince people that the big firms aren’t spying on them.

Yet, there is another, more compelling reason for the incredibly relevant ads you see. Simply put, tech firms routinely gather so much data about you in other ways, they already have an excellent idea what your interests, desires and habits might be. With this information they can build a detailed profile of you and use algorithms based on behavioural science and trends found elsewhere in their data, to predict what ads might be relevant to you. In this way they can show you products or services that you’ve been thinking about recently, even if you’ve never directly searched for or otherwise indicated online that you’d be interested in them.