FEMA claims confidentiality for hurricane victim survey results

Published 2 December 2005

After conducting a satisfaction survey of hurricane victims who have had their homes inspected after Hurricanes Charley, Frances, Jeanne and Ivan, FEMA has decided to keep the results secret. The agency contacted 10,953 of the 316,000 people who have received the service, and some 2,900 responded. When the News-Press, a southwestern Florida print and online newspaper, filed a Freedom of Information Act request to obtain the results of the survey, FEMA denied it. David Garratt, FEMA’s acting director of recovery, has said the data is confidential, for use in decision-making processes. The sought-after information includes survey score summaries, score calculations, results, and customer comments.

-read the News-Press report here