Growing investment in airport IT services, including biometric check-in

Published 17 January 2006

Airport-related IT services and products constituted a $2.5 billion market in 2005; the growing interest in biometric travel documents will increase the size of this market in the next three years

Implementing the latest IT solutions to make airports safer and air travel more convenient is big business. Results of the 2005 Airport IT Trends Survey, conducted by SITA, provide evidence that investment in new information technologies such as check-in kiosks, wireless connectivity, and biometrics, promises to make the airport experience a bit easier, faster, safer, and more productive for the four billion passengers traveling through the world’s airports each year. At least 50 percent of the world’s airports have already deployed some form of self-service check-in kiosk. During the next two years, this figure will rise to 75 percent. More than 90 percent of airports surveyed will offer public access to a WiFi network within the next two years, and 75 percent of airports will have an airport-wide communication network to support new passenger and airline services, such as VoIP. In addition, 33 percent of airports plan to deploy a biometric identification system for check-in and boarding within the next four years. Airport IT spending in 2005 is estimated to be around $2.5 billion.

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