Snafu at biometric show

Published 2 September 2008

A London biometric show offered visitors the chance to view their biometrics data, and see it expressed as as a unique pretty flower diagram; trouble is, a glitch caused the biometric data of dozens of individuals to be e-mailed in a Thank You note to visitors to the show

Physician, heal thyself. An exhibition designed to show off the whizzy high-tech futurescape of biometric identity has succumbed to a bout of very contemporary gremlins, by e-mailing dozens of fingerprints and iris scans to the wrong people. After being contacted by the Register, the Web site where the Wellcome Collection’s “Medicine Now” show offers visitors the chance to view their biometrics data, and see it expressed as as a unique pretty flower diagram, has been suspended. A message on the site says: “We are currently experiencing technical difficulties. Please check back soon.”

The security glitch was spotted by Register reader Robert, who visited the Wellcome Collection last Sunday. The e-mail he received in response contained working links to thirty-six individuals’ fingerprint, iris scan, and special flower. The Wellcome Trust, which owns the Wellcome Collection, issues this statement:

The Wellcome Trust would like to apologize for any concern caused by the recent technical error in its Biometrics interactive exhibit at Wellcome Collection. The exhibit captures a person’s pulse rate, height, age, fingerprint, and iris scan and generates a “biometric identity” expressed as a graphic icon. The user is then invited to receive a copy of their biometric identity by e-mail.

It has come to our attention that a technical error has resulted in users of the exhibit receiving URL links to data sets of around 40 other users. These profiles do not contain identifiers such as names or email addresses.

The Wellcome Trust has investigated whether erroneous transmission of the data captured could constitute a breach of confidentiality or pose a security risk. It is satisfied that this is not the case.

We can reassure visitors that no attributable personal information has been passed on, but understand our visitors’ concerns and have therefore removed the exhibit from use until any technical issues can be resolved.

The Register’s Chris Williams writes that on the visitor pages one saw fingerprint and iris scans were low-res, black and white images. The e-mails indeed did not contain anyone else’s name or e-mail address. “Very likely no harm done then, but as a sojourn in Tomorrow’s World it is hardly a confidence-builder,” Williams concludes.