AIAI Models Fail to Reproduce Human Judgements About Rule Violations: Study
Models trained using common data-collection techniques judge rule violations more harshly than humans would, researchers report.
In an effort to improve fairness or reduce backlogs, machine-learning models are sometimes designed to mimic human decision making, such as deciding whether social media posts violate toxic content policies.
But researchers from MIT and elsewhere have found that these models often do not replicate human decisions about rule violations. If models are not trained with the right data, they are likely to make different, often harsher judgements than humans would.
In this case, the “right” data are those that have been labeled by humans who were explicitly asked whether items defy a certain rule. Training involves showing a machine-learning model millions of examples of this “normative data” so it can learn a task.
But data used to train machine-learning models are typically labeled descriptively — meaning humans are asked to identify factual features, such as, say, the presence of fried food in a photo. If “descriptive data” are used to train models that judge rule violations, such as whether a meal violates a school policy that prohibits fried food, the models tend to over-predict rule violations.
This drop in accuracy could have serious implications in the real world. For instance, if a descriptive model is used to make decisions about whether an individual is likely to reoffend, the researchers’ findings suggest it may cast stricter judgements than a human would, which could lead to higher bail amounts or longer criminal sentences.
“I think most artificial intelligence/machine-learning researchers assume that the human judgements in data and labels are biased, but this result is saying something worse. These models are not even reproducing already-biased human judgments because the data they’re being trained on has a flaw: Humans would label the features of images and text differently if they knew those features would be used for a judgment. This has huge ramifications for machine learning systems in human processes,” says Marzyeh Ghassemi, an assistant professor and head of the Healthy ML Group in the Computer Science and Artificial Intelligence Laboratory (CSAIL).
