An HS Daily Wire Q&A with IBG's co-founder Raj Nanavati

dedication to meeting the needs of our clients — in both the short term and long term — and the ability to leverage our unparalleled experience and expertise to provide superior, future-looking expert services. This has allowed us to save clients time while ensuring policies and solutions that are not only forward-looking, but also considerate of past successes and failures with this technology. Being able to leverage so much experience in research, consulting, testing, and integration is something that is unique to IBG and something that clients have come to expect from us. This might explain why we have had so many repeat customers.

Timing is also a big reason why we have been so successful. We got into the industry in the mid-Nineties. Prior to joining IBG, my business partner Samir and I were working at other organizations that were looking at biometrics and feeling out the technology. It just happened to be a really interesting technology, and it was apparent to us that there was a compelling need for someone to explain the capabilities of fingerprint and face and voice-recognition technology to people in the end-user community. It was sort of natural for us to fill that niche. I don’t think biometric consultants existed back then. As far as we know, IBG was the first biometric consulting company anywhere.

In fact, we set up the company because people came to us asking questions, not because we had some grand business plan. We mapped our business plan to what people were telling us they needed. And we went into it with the mentality that we’re going to support that need for a hundred years. We consider this a very long-term business that is going to grow. We’ve had offers to acquire us outright and many other buy-out offers have come our way. For now, however, we just want to provide the best possible service to our clients while expanding our knowledge and capabilities.

Daily Wire: How hard is it to recruit the caliber of talent you need?

Nanavati: It’s our biggest challenge. As I said earlier, everyone here grows into being a subject-matter expert, if they aren’t already when they come to us. We are extraordinarily selective, and make offers to only a very small percentage of the people we interview — well under 10 percent, in fact. For the most part, it’s a time-consuming process of scouting out the most talented experts