U.S. considering Aussie Internet security program

the California-based cybersecurity firm, ArcSight.

In the United States, he said, the Internet is viewed as a technological wild west that should remain unfenced and unfettered. But he said this open range is not secure, so “we need to take steps to make it safe, reliable and resilient.”

“I think that, quite frankly, there will be other governments who will finally say, at least for their parts of the Internet, as the Australians have apparently done, we think we can do better.”

Cybersecurity expert James Lewis, a senior fellow at the Center for Strategic and International Studies (CSIS), said that Internet providers are nervous about any increase in regulations, and they worry about consumer reaction to monitoring or other security controls.

Online customers, he said, may not want their service provider to cut off their Internet access if their computer is infected. And they may balk at being forced to keep their computers free of botnets or infections.

They may be amenable, however, to having their Internet provider warn them of cyberattacks and help them clear the malicious software off their computers by providing instructions, patches or anti-virus programs.

They may even be willing to pay a small price each month for the service — much like telephone customers used to pay a minimal monthly charge to cover repairs.

Lewis, who has been studying the issue for CSIS, said it is inevitable that one day carriers will play a role in defending online customers from computer attack.

Comcast Corp. is expanding a Denver pilot program that alerts customers whose computers are controlled through a botnet. The carrier provides free antivirus software and other assistance to clean the malware off the machine, said Cathy Avgirls, senior vice president at Comcast.

The program does not require customers to fix their computers or limit the online usage of people who refuse to do the repairs.

Avgrils said that the program will roll out across the country over the next three months. “We don’t want to panic customers. We want to make sure they are comfortable. Beyond that, I hope that we pave the way for others to take these steps.”

Voluntary programs will not be enough, said Dale Meyerrose, vice president and general manager of Cyber Integrated Solutions at Harris Corporation. “There are people starting to make the point that we’ve gone about as far as we can with voluntary kinds of things, we need to have things that have more teeth in them, like standards,” said Meyerrose.

For example, he said, coffee shops or airports might limit their wireless services to laptops equipped with certain protective technology. Internet providers might qualify for specific tax benefits if they put programs in place, he said.

Unfortunately, he said, it may take a serious attack before the government or industry impose such standards and programs.

In Australia, Internet providers will be able to take a range of actions to limit the damage from infected computers, from issuing warnings to restricting outbound e-mail. They could also temporarily quarantine compromised machines while providing customers with links to help fix the problem.