EncryptionMore Americans support Justice Dept. than Apple in locked iPhone dispute

Published 24 February 2016

As the standoff between the Department of Justice and Apple Inc. continues over an iPhone used by one of the suspects in the San Bernardino terrorist attacks, 51 percent say Apple should unlock the iPhone to assist the ongoing FBI investigation. Fewer Americans (38 percent) say Apple should not unlock the phone to ensure the security of its other users’ information; 11 percent do not offer an opinion on the question.

As the standoff between the Department of Justice and Apple Inc. continues over an iPhone used by one of the suspects in the San Bernardino terrorist attacks, 51 percent say Apple should unlock the iPhone to assist the ongoing FBI investigation. Fewer Americans (38 percent) say Apple should not unlock the phone to ensure the security of its other users’ information; 11 percent do not offer an opinion on the question.

News about a federal court ordering Apple to unlock the suspect’s iPhone has registered widely with the public: 75 percent say they have heard either a lot (39 percent) or a little (36 percent) about the situation.

Pew Research says that the latest national survey by Pew Research Center, conducted 18-21 February among 1,002 adults, finds that almost identical shares of Republicans (56 percent) and Democrats (55 percent) say that Apple should unlock the San Bernardino suspect’s iPhone to aid the FBI’s ongoing investigation. By contrast, independents are divided: 45 percent say Apple should unlock the iPhone, while about as many (42 percent) say they should not unlock the phone to ensure the security of their other users’ information.

However, independents who lean toward the Republican and Democratic parties – unlike those who identify as partisans – hold very different views. By a 58 percent-32 percent margin, independents who lean Republican say that Apple should unlock the iPhone. By contrast, 55 percent of Democratic leaners say Apple should not unlock the iPhone, while 34 percent say that they should.

Across age groups, adults ages 18-29 are divided over what Apple should do: 47 percent say the company should unlock the iPhone, while about as many (43 percent) say it should not unlock the phone to ensure the privacy of its other users. Among adults age 30 and older, somewhat more say Apple should unlock rather than not unlock the San Bernardino suspect’s iPhone. By a 54 percent-27 percent margin, those 65 and older think Apple should unlock the phone; 18 percent do not offer a view.

There are only modest differences in views across levels of educational attainment over whether Apple should unlock the iPhone.

Those who have heard a lot about the dispute (39 percent of the public) hold similar views as those who have heard less about it. About half of both groups say Apple should unlock the iPhone to aid the ongoing FBI investigation, while somewhat fewer say they should not unlock the phone to ensure the security of other users’ information.

Pew Research notes that smartphone owners are more likely than those who do not own a smartphone to say Apple should not unlock the San Bernardino iPhone. Half of those who own a smartphone (50 percent) say Apple should unlock the iPhone, compared with 41 percent who say they should not unlock the phone. Among those who do not own a smartphone, 52 percent say Apple should unlock the San Bernardino iPhone, compared with just 33 percent who say Apple should not do this.

Among those who personally own an iPhone, views are about evenly divided: 47 percent say Apple should comply with the FBI demand to unlock the phone, while 43 percent say they should not do this out of concern it could compromise the security of other users’ information.

Among those who own a model of smartphone other than the iPhone, 53 percent say Apple should unlock the phone, compared with 38 percent who say they should not.