HATE SPEECHStudy Highlights Challenges in Detecting Violent Speech Aimed at Asian Communities

A research group is calling for internet and social media moderators to strengthen their detection and intervention protocols for violent speech. 

Their study of language detection software found that algorithms struggle to differentiate anti-Asian violence-provoking speech from general hate speech. Left unchecked, threats of violence online can go unnoticed and turn into real-world attacks. 

Researchers from Georgia Tech and the Anti-Defamation League (ADL) teamed together in the study. They made their discovery while testing natural language processing (NLP) models trained on data they crowdsourced from Asian communities. 

“The Covid-19 pandemic brought attention to how dangerous violence-provoking speech can be. There was a clear increase in reports of anti-Asian violence and hate crimes,” said Gaurav Verma, a Georgia Tech Ph.D. candidate who led the study. 

“Such speech is often amplified on social platforms, which in turn fuels anti-Asian sentiments and attacks.”

Violence-provoking speech differs from more commonly studied forms of harmful speech, like hate speech. While hate speech denigrates or insults a group, violence-provoking speech implicitly or explicitly encourages violence against targeted communities.

Humans can define and characterize violent speech as a subset of hateful speech. However, computer models struggle to tell the difference due to subtle cues and implications in language.

The researchers tested five different NLP classifiers and analyzed their F1 score, which measures a model’s performance. The classifiers reported a 0.89 score for detecting hate speech, while detecting violence-provoking speech was only 0.69. This contrast highlights the notable gap between these tools and their accuracy and reliability. 

The study stresses the importance of developing more refined methods for detecting violence-provoking speech. Internet misinformation and inflammatory rhetoric escalate tensions that lead to real-world violence. 

The Covid-19 pandemic exemplified how public health crises intensify this behavior, helping inspire the study. The group cited that anti-Asian crime across the U.S. increased by 339% in 2021 due to malicious content blaming Asians for the virus. 

The researchers believe their findings show the effectiveness of community-centric approaches to problems dealing with harmful speech. These approaches would enable informed decision-making between policymakers, targeted communities, and developers of online platforms.

Along with stronger models for detecting violence-provoking speech, the group discusses a direct solution: a tiered penalty system on online platforms. Tiered systems align penalties with severity of offenses, acting as both deterrent and intervention to different levels of harmful speech. 

“We believe that we cannot tackle a problem that affects a community without involving people who are directly impacted,” said Jiawei Zhou, a Ph.D. student who