DISINFORMATIONHow Verified Accounts on X Thrive While Spreading Misinformation About the Israel-Hamas Conflict
With the gutting of content moderation initiatives at X, accounts with blue checks, once a sign of authenticity, are disseminating debunked claims and gaining more followers. Community Notes, X’s fact-checking system, hasn’t scaled sufficiently. “The blue check is flipped now. Instead of a sign of authenticity, it’s a sign of suspicion, at least for those of us who study this enough,” said one expert.
“My sisters have died,” the young boy sobbed, chest heaving, as he wailed into the sky. “Oh, my sisters.” As Israel began airstrikes on Gaza following the Oct. 7 Hamas terrorist attack, posts by verified accounts on X, the social media platform formerly called Twitter, were being transmitted around the world. The heart-wrenching video of the grieving boy, viewed more than 600,000 times, was posted by an account named “#FreePalestine PS.” The account had received X’s “verified” badge just hours before posting the tweet that went viral.
Days later, a video posted by an account calling itself “ISRAEL MOSSAD,” another “verified” account, this time bearing the logo of Israel’s national intelligence agency, claimed to show Israel’s advanced air defense technology. The post, viewed nearly 6 million times, showed a volley of rockets exploding in the night sky with the caption: “The New Iron beam in full display.”
And following an explosion on Oct. 14 outside the Al-Ahli Hospital in Gaza where civilians were killed, the verified account of the Hamas-affiliated news organization Quds News Network posted a screenshot from Facebook claiming to show the Israel Defense Forces declaring their intent to strike the hospital before the explosion. It was seen more than half a million times.
None of these posts depicted real events from the conflict. The video of the grieving boy was from at least nine years ago and was taken in Syria, not Gaza. The clip of rockets exploding was from a military simulation video game. And the Facebook screenshot was from a now-deleted Facebook page not affiliated with Israel or the IDF.
Just days before its viral tweet, the #FreePalestine PS account had a blue verification check under a different name: “Taliban Public Relations Department, Commentary.” It changed its name back after the tweet and was reverified within a week. Despite their blue check badges, neither Taliban Public Relations Department, Commentary nor ISRAEL MOSSAD (now “Mossad Commentary”) have any real-life connection to either organization. Their posts were eventually annotated by Community Notes, X’s crowdsourced fact-checking system, but these clarifications garnered about 900,000 views — less than 15% of what the two viral posts totaled. ISRAEL MOSSAD deleted its post in late November. The Facebook screenshot, posted by the account of the Quds News Network, still doesn’t have a clarifying note.
